Account or sign-in
Tell us which app you are trying to open and what the screen says. An organisation administrator may need to fix your membership. Support cannot override another person's permissions.
KOGHA support
A useful next step.
Help with KOGHA, KOGHA Field, Operations and Business & Agency.
An app is not working
Include the app, your device, its system version, roughly when it happened and what you did. A screenshot helps once personal information is removed.
Access, correction or deletion requests
Email the support address with the subject “KOGHA data request” and the app concerned. We may need to verify who you are. Signing out does not delete records on our servers.
Report a message or person
In a conversation, choose Report on a message to tell KOGHA operations about abuse, threats, spam or a privacy concern. You can also email the support address and name the app and conversation. Never include passwords or identity documents.
Keep sensitive details out of email
Never send passwords, verification codes, payment details or identity documents. Do not include exact itineraries or sensitive personal information.
Urgent help
Do not use the apps or the support inbox for urgent help. Call your local emergency service. No response time is promised here.